Marketing & Sales

Marketing Planning is the process of analysing marketing situations, deciding marketing objectives, and implementing various marketing strategies to achieve those objectives. Here’s more on marketing planning and its process. What is Marketing Planning? The Marketing Planning process is a methodical approach to achieve specific marketing goals. It involves several steps such as conducting a situation […]

Consumer behaviour refers to the physiological process related to the emotions of the consumer. For Marketers, it is important to understand Consumer behaviour as it provides them with a better understanding of the buying pattern of consumers. Consumer behaviour is a key aspect of marketing and there is a considerable body of literature on the […]

Marketing mix includes the “set of marketing tools that a firm can use to pursue its marketing objectives in the target segment”. Introduction to 4P’s and 7P’s Marketing Mix Marketing mix refers to activities that a firm carries out to effectively promote its products/services. This is done by adjusting the four Ps of the marketing […]

AIDA (acronym for Attention, Interest, Desire, and Action) is an advertising effect model that identifies the various stages in a customer’s journey. It is a popular marketing model, especially for the digital medium. One of the best known classic marketing models, AIDA traces journey of a customer through Awareness, Interest, Desire and Action. Stages of […]

Personal Selling: Tool of the Communication Mix Personal selling concerns interpersonal communication and the role is largely one of representation. Personal selling is a highly potent form of communication simply because messages can be adapted to meet the requirements of both parties, who meet face-to-face, as the communication develops. Objections can be overcome, information provided […]

The key role of direct marketing is to reach target audiences with personalized and customized messages that aim to provoke a change in the audience’s behaviour. A secondary role of direct marketing is to collect customer information, in order to feed future strategies and campaigns. In order to reach audiences with call-to-action messages, direct marketing […]

In economics, the Bottom of the Pyramid (BOP) refers to the poorest group of people in the world, which is also the largest as it comprises of about two-thirds of the global population. These people are often not targeted by the mainstream businesses, which means they don’t get access to products and services that others […]