Dominos Pizza is a global pizza chain with presence in several countries, including India. Founded in 1960 in the US by Tom Monaghan and his brother James, Domino’s first outlet was in Michigan; the founders took over a small pizza restaurant chain and renamed it to Domino’s. Today, Domino’s Pizza is a well-known global pizza […]
Hotel Management
Hospitality (Hotel) Management: Projects, Case Studies
Hospitality industry is a service industry that refers to hotels and organisations providing food and beverage and accommodation services to their guests. Their ultimate goal is customer satisfaction. Tourism is growing rapidly that offers many exciting careers in today’s upcoming field. The top hotel management colleges provide enhanced and quality education in hospitality, catering, and […]
Starbucks: Project Case Study
Coffeehouse chain Starbucks’ mission, vision, values, competition, products and services, USP to customers. About Starbucks Established in 1971, Starbucks today is one of the most well known coffeehouse brands in the world. The first store used to sell roasted coffee beans, teas and spices. In 1980’s the brown aprons of the employees was changed to […]
McDonald’s: Project Case Study
Burger chain McDonald’s mission, vision, values, competition, products and services, USP to customers. About McDonald’s McDonald’s corporation is the worlds largest chain of hamburger fast food restaurants, serving customers daily in over hundred countries around the world. A Mc Donalds restaurant is operated by either a franchisee or by an affiliate of the corporation. The […]
Impact of Technology on Tourism
Importance of Technology in the Tourism industry. Technological Advances in Tourism Technological advances are making significant changes to the tourism industry (Revfine, n.d.) (Hooijdonk, 2019): AI powered Chatbots are being used as part of customer support; these are able to provide customers with answers to commonly asked questions on a 24/7 basis. These are used […]
F & B Services: Table Service rules in the hotel industry
Table setup and Service rules in the hotel industry. Handling Cutlery, Glassware and Setting the Table When setting cutlery and glassware be mindful that you do not leave fingerprints. Use napkins or cloths to prevent fingerprints from forming. Glassware is always placed to the right of the guest, regardless of service style. All glassware and […]
Founding Fathers of the Hotel Industry
Cornelius Van Horne He started the hotel company “Canadian Pacific Hotels (CPH)”, a division of the Canadian Pacific Railway (CPR). Mount Stephen House located in the wilds of the Canadian Rocky Mountains was the first-ever CPH property in 1886, but it was more of a dining stop initially. Fairmont Banff Springs was the first of […]
Impact of Terrorism on Tourism
This is a research report on how Terrorism impacts Tourism. Causes of terrorism and impact on Tourism If you are planning holidays at a particular destination, would you still consider that destination if there has been a terrorism activity? Would you consider a destination for travel if it is continuously affected by terrorism? However, the […]
Travel & Tourism Management (Notes and Case Studies)
Tourism significantly impacts the local economy for several countries in the world. With millions of people traveling around, tourism has an impact on the social, cultural, and economic sectors, besides creating several employment opportunities related to tourism. Tourist and Tourism People travel to different places for various reasons such as for leisure, business, education, medical, […]





